Your responses are yours.

Shock Point, LLC (“ShockPoint,” “we,” “us,” or “our”) operates the EXCEED EXEC™ platform — including the Exceed Executive Index (EEI™), Exceed Coach, Exceed Voice Coach, and Exceed Journal (together, the “Platform”) — and the website at www.exceed-exec.com (the “Site”).

Read this before using the Platform or submitting an application through the Site.

1.Who and what this policy covers

This policy covers two groups:

• —Applicants — anyone who submits the application form on the Site.
• —Users — individuals who access the Platform via a personal invite link issued by ShockPoint. The Platform is not publicly available; access is granted only by direct invitation.

It does not apply to ShockPoint personnel, whose data is governed by separate agreements.

2.Data we collect

2.1 Application data (Site)

When you apply for a seat you provide your full name, work email address, and scope of role. Applications are read by the founder. We retain applications, whether or not a seat is offered, for 12 months after a decision.

2.2 Assessment data (Platform)

The EEI™ may be taken by either of two paths:

• —Structured instrument — a fixed questionnaire of 38 items (17 judgment scenarios, including 5 presented twice under composed and compressed conditions, plus 16 behavioral items), taking approximately 27 minutes. You provide item selections, not free text.
• —Narrative instrument and Depth Module — written responses to reflective prompts about your judgment, decisions, and leadership behavior under pressure, typically 200 or more words each. On the structured path, up to three depth prompts are offered after scoring as an optional extension; you may decline them and still receive your Brief.

Your narrative responses are sensitive. They describe your professional judgment in consequential situations, and we treat them accordingly.

2.3 Account and contact data

Full name, email address, job title, and — if you enable Voice Coach — your mobile phone number.

2.4 Coaching, journal, and workspace data

• —Coach session messages — text you enter in coaching conversations.
• —Journal entries — your decision logs and reflections.
• —Voice Coach audio — your spoken input during a Voice Coach call, and the system’s spoken responses (see section 5).
• —Workspace state — saved preferences and in-progress work you create in the Platform.

2.5 Data collected automatically

Device and browser information, IP address, access timestamps and session activity logs, and invite-link identifiers. Used for security, fraud prevention, and operational monitoring — never to build advertising profiles.

The Site is hosted on Squarespace, which sets cookies and collects analytics data independently of the Platform.

2.6 Payment data

Payments are processed by Stripe. ShockPoint does not store card numbers, bank details, or other payment instrument data. We receive only transaction metadata — status, transaction ID, and amount.

2.7 What we do not collect

Race, ethnicity, religion, or national origin; health, medical, or clinical information; or data from anyone under 18.

Voice. Voice Coach processes the sound of your speech in order to converse with you. We do not use your voice to identify you, we do not create or store a voiceprint or any other biometric template, and we do not match your voice against any database. See section 5.

3.How your assessment is scored — and who sees it

3.1 Scoring is deterministic, not generative

Structured EEI™ responses are scored by a deterministic engine that runs inside our own application. No AI model is called and no assessment data leaves our systems during scoring. The same responses always produce the same result. The engine version, item bank version, and statement bank version are recorded with every submission.

Narrative responses are interpreted with assistance from Anthropic’s Claude model — see section 4.

3.2 A trained human assessor reads your submission

Every Executive Readiness Brief is held before release and reviewed by a trained human assessor — at present, the founder. This means a person reads your responses before your Brief is issued. Review is limited to producing and quality-checking your Brief. We do not commit to a fixed turnaround time.

Because the founder personally operates the Platform, transactional emails — your application acknowledgement, purchase welcome email, and Brief delivery — are copied (blind-copied) to the founder’s own inbox. This is the same person doing the review described above, not a separate party; it is how a one-person operation keeps a record of what was sent, not a disclosure to any third party.

3.3 Your employer does not receive your results

3.4 The instrument’s current evidence status

4.AI processing

We have reviewed these vendors’ terms and rely on their commitment not to train models on data submitted through their APIs without separate consent.

5.Voice Coach and Board Mode

Voice Coach connects a telephone call to a conversational speech agent. Your call audio is streamed in real time through Twilio (telephony) to ElevenLabs (speech). To answer your questions, the system reads your EEI™ profile, readiness band, and recent decision entries.

Board Mode is the same kind of real-time conversation, run in your browser instead of over the phone: your microphone audio streams directly to ElevenLabs, with no telephony vendor in the path.

• —ShockPoint does not record or store your call audio, and does not store a transcript of your call. This applies to Voice Coach and Board Mode specifically — see the next paragraph for the one voice channel this does not cover. Audio is processed in transit to produce the conversation.
• —A spoken or written notice at the start of each session tells you how it is processed before the conversation begins.
• —Voice Coach is optional. You can use every other part of the Platform without it, and you can have your phone number removed at any time.
• —Neither Voice Coach nor Board Mode is an emergency service.

Coach by Voice is different, deliberately. Inside a typed Exceed Coach conversation, you can speak your turn instead of typing it. That spoken turn is transcribed and added permanently to that conversation, the same as if you had typed it — the product tells you this at the end of each spoken turn. It follows the same retention as the rest of your Coach messages (see the retention table in section 10), not the “not retained” rule above. Do not assume the “not retained” language for Voice Coach and Board Mode extends to this channel — it does not.

6.How we use your data

We do not use your data for advertising, behavioral tracking, or sale to third parties.

7.Research, reliability, and norming

The EEI™ is being developed toward published reliability and norming evidence. That work uses assessment data from participating leaders.

• —Participation is by explicit, separate, opt-in consent, recorded and retained. It is not bundled into these terms or into purchase.
• —Declining does not affect your Brief, your Coach access, your price, or your standing in the cohort. You may withdraw at any time.
• —Research use is limited to de-identified responses and scores for statistical analysis. Individual responses are never published, and named case-study use requires separate written consent.
• —On withdrawal or deletion: we remove your data from any ongoing or future research use. De-identified data already incorporated into a completed analysis cannot be extracted from that analysis, because it is no longer linked to you. We tell you this at the point of consent, not afterwards.

8.Third-party processors

Each processes personal data only as directed by ShockPoint and only as needed to deliver its service. We do not sell your data to any of them or permit them to use it for their own commercial purposes.

9.Storage and security

Data is stored in Supabase-managed PostgreSQL with encryption at rest and in transit. Implemented controls:

• —TLS/HTTPS for all data in transit.
• —Row-level security on coaching tables. Your coaching session records are readable only by your own authenticated session; subscription records and application records are readable only by our server, never by a browser.
• —Hashed access tokens. Invite and portal links are stored only as SHA-256 hashes, expire (assessment links in 30 days; portal access in approximately 12 months), are single-use where applicable, and can be revoked.
• —Invite-only access — no public registration.
• —Assessment content, Brief content, and applicant details are excluded from application logs.

No security system is perfect. We cannot guarantee that unauthorized parties will never defeat these measures. If we become aware of a breach affecting your personal data, we will notify you without undue delay, and in any event as required by applicable law.

10.Retention

Expired and revoked access tokens are retained only as hashes and carry no usable credential. After the applicable period we delete or permanently de-identify your data. You may request earlier deletion under section 11.

11.Your rights

You may request access to the personal data we hold about you, correction of anything inaccurate, deletion, a portable copy, restriction of processing, and withdrawal of consent — including research consent under section 7, which does not affect processing already carried out.

We respond within 45 days. If we need longer we will tell you why within that period. If we decline a request we will explain the reason and how to appeal it.

Some jurisdictions give residents additional rights. If you believe you hold rights beyond those above, write to us and we will honor them where they apply.

To exercise a right, contact us using the details in section 14.

12.No sale of personal data

ShockPoint does not sell, rent, lease, or trade your personal data. We do not use it for advertising or behavioral profiling.

13.Children

The Platform is not directed at anyone under 18 and we do not knowingly collect their data. If we learn we have, we delete it promptly.

14.Contact

15.Changes to this policy

We may update this policy as the Platform evolves or as legal requirements change. For material changes we will notify you by email at the address associated with your account and update the “Last updated” date above. Changes that materially reduce your rights take effect no sooner than 30 days after notice.

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